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Frequently asked questions

What is red light therapy?

Red light therapy uses low-level red and near-infrared LED light on the skin. At-home devices such as LED masks, hair caps and body mats are designed for short, regular sessions that you can fit into a normal beauty or wellness routine.

How often should I use my device?

Follow the session time and frequency in your device’s manual, since this differs by product. Most people start with a few short sessions a week and build a habit from there. Consistency matters more than long sessions.

Is red light therapy safe to use at home?

These are non-invasive devices that do not break the skin. Never look directly into the LEDs, and follow the instructions that come with your device. If you are pregnant, take medication that causes light sensitivity, or have a skin or eye condition, speak to your doctor before you start.

How long before I notice a difference?

This varies from person to person and by product, so we do not promise a fixed timeline. Light therapy works best as part of a regular routine rather than a one-off treatment.

Which device should I start with?

For facial skin, most people start with an LED mask from our red light therapy range. For hair, look at the hair growth caps. If you want a device and matching skincare together, our bundles work out cheaper than buying separately.

How do shipping and returns work?

You will receive a tracking number by email once your order ships, and delivery times vary by product. If something is not right with your order, email info@ohmistry.com and we will walk you through the return process.